FAQ
Returns & Exchanges: All items are returnable and exchangeable if in perfect condition and returned within 30 days of receiving. The customer covers shipping costs for exchanges and returns. If you receive the wrong order or your item is flawed in any way, we will send you a new item free of charge, plus cover the cost of shipping.
Do you provide return labels? If needed, I can email you a shipping label that you can print from your home computer. You will need to pre-pay for the label before I send it to you. You can pay for a label via Venmo, PayPal, Zelle, or Apple Pay.
Custom: Most items can be customized. Send an email to jaymie@someangel.com or a Facebook/Instagram message.
Turnaround Time: Most items have a four-week turnaround time, including shipping time. If you have a specific deadline you need to meet, please let me know in advance. :) T-shirts typically take about 10 days.
Fabric Prints: All apparel, shoes, towels, backpacks, handbags, tapestries, vehicle accessories, and bedding are available in any of my fabric prints. You can find a list of fabrics under the Portfolio tab. If you see an item that doesn't show your desired fabric print, please include the fabric name in the notes section at checkout.
Sizing: Sizing varies for EACH ITEM, please double check the size chart. The measurement assistance tab can help answer many of your questions of body measurements. If you have additional questions about fit please feel free to reach out to me. If you're unsure which size to order, you may purchase multiple sizes and return the items that don't fit for a full refund if they are in their original packaging. However, you are responsible for the shipping cost for returns.
Measurements: Everyone should know their correct body measurements. It really comes in handy when ordering online since size charts differ. Here is my advice...
Always use a cloth measuring tape. If you don't have a cloth measuring tape, you can use a piece of non-stretchy string or fabric. Simply mark where your measurements fall on the string and then measure that length with a ruler. For the best results, have someone else measure you if you can't, then use a full length mirror. Ensure the tape measure is held snugly and firmly (not tightly) against your body and is always parallel to the floor for circumference measurements. For women, measure your bust wearing the bra you intend to wear with the specific item you're measuring for. Ideally, you will take your measurements without your clothes on, just your undergarments.
Shoulders: Measure across the back from the corner of one shoulder to the corner of the other shoulder.Bust: Measure around the fullest part of the bust. This measurement is taken above the band of your bra and may not be the same as your bra size. Make sure the measuring tape is straight along the back.
Waist: Measure the smallest part of the waist. The natural waist is below the rib cage and usually above the bellybutton.
Hip: The hip measurement is taken at the widest part of the hips (around your butt!).Sleeve: With one arm down at a slight angle, start from the corner of the shoulder and measure down to where you'd like your sleeve to end.
Contact: Jaymie@someangel.com
Thank you!
XOXO, Jaymie